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How online retail will shape the future of Australia's smart cities
As Amazon prepares to launch a full scale assault on Australian retail, our cities are preparing for the most significant urban transformation since the demise of the horse and cart.While ecommerce is reducing the need for Australians to drive to their local shopping centre, it's also creating challenges when it...
Debenhams seeks healthier future with in-store gyms
Debenhams is opening gyms in three of its stores with more planned for the future as part of a plan to turn surplus floorspace in its high street outlets into “wellness destinations”.The struggling chain said that pre-tax profits in the year to September 2 fell 44.2 per cent to £59...
Reinventing Retail: The Struggle Between The Store Of The Future And The Reality Of Now
Depending on who you talk to, the retail industry is either in a free fall or in the midst of a renaissance. The tale of two retails couldn’t be starker. On one hand, store closures are up four times already this year over last, more people are going online, and...
The Future of Retail Is Stores That Aren’t Stores
“We actually don’t call them ‘stores’ anymore—we call them ‘town squares.’” That was an executive at Apple, speaking about the company’s largest stores during its afternoon-long product-release event on Tuesday. In these “town squares,” aisles will be “avenues” and trees will provide customers shade from overhead fluorescents. The company dreams its flagship stores will become “gathering...
Caltex Australia: Transforming Product Offerings and Services to Gain a Competitive Edge
Ahead of the Future Stores Summit 2018 we chat to Beatrice Bowen, Head of Concept Development at Caltex Australia. In this article we explore Caltex’s innovative The Foodary convenience hub concept in detail and delve into the customer-centric analysis employed in developing the innovative new strategy.
Fast Track Your Attendance
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Westpac, ANZ, NAB & Suncorp: Creating the Retail Branches of the Future
Ahead of the Future Stores Summit 2018 we explore the strategies some of Australia’s leading financial institutions – including Suncorp, ANZ, Westpac and NAB – are using to transform their traditional branch models and appeal to the modern, digitally savvy customer.
5 Strategies to Redesign and Optimise the Retail Experience
Ahead of the Future Stores Summit 2018 we explore the innovative strategies five local and global retail brands are utilising to redesign their retail stores, transform the customer experience and increase their bottom line.