12 - 13 February, 2019 | Parkroyal Hotel Darling Harbour, Sydney, NSW

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How David Jones are Reinventing the Department Store to Create Immersive Shopping Experiences

Traditional department stores and retailers are looking at an increasingly uphill battle: fight to stay relevant or face extinction. With millennial shopping behaviour continuing to shift online, traditional retailers are failing to meet the modern convenie ...

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Caltex Australia: Transforming Product Offerings and Services to Gain a Competitive Edge

Ahead of the Future Stores Summit 2018 we chat to Beatrice Bowen, Head of Concept Development at Caltex Australia. In this article we explore Caltex‚Äôs innovative The Foodary convenience hub concept in detail and delve into the customer-centric analysis employed in developing the innovative new strategy.