An Inside Look At Credit Union Of Australia's Innovative New Branch Model: Re-imagining the bank branch as a community hub to improve customer experience and footfall

An Inside Look At Credit Union Of Australia's Innovative New Branch Model: Re-imagining the bank branch as a community hub to improve customer experience and footfall

Ahead of the Future Stores Summit 2019, Jordan Ross, Head of Branches at Credit Union Australia explores CUA’s reimagined branch strategy and the steps his team has taken to design a collaborative in-store space that is not only improving customer engagement, but also driving an increase in footfall and sales.


Please note: That all fields marked with an asterisk (*) are required.