Designing A New Age Branch That Focuses On The Customer Journey
Designing A New-Age Branch That Focuses On The Customer Journey: A Glimpse Into Suncorp's New Discovery Store
Ahead of the Future Stores Summit 2019, Chris shares the vision behind the ‘Discovery Store’ concept, the unique design elements that have been integrated into the space lay-out to drive a seamless customer experience and the major lessons other stores can learn from their in-store transformation journey to date.
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