Reinventing Retail Creating Superior Customer Experiences With Reimagined Spaces
Reinventing Retail: Creating Superior Customer Experiences with Reimagined Spaces
Ahead of the Future Stores Summit 2018 we chat to Brian Gorman, General Manager of Retail Design at Scentre Group. In this article Brian chats to us about competing with the online sector by reinventing shopping through centre redesign that focuses on human interaction and enhanced social experiences, and leveraging technology and multichannel strategies to transform shopping.
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