Samantha Alston

Founder
Big Lives

Sam leads the Customer Experience team at C Space, developing new strategies to make businesses more human. She is an impassioned champion of the customer, and is constantly dreaming up new ways to identify the intersections of human needs and business objectives to uncover opportunities for growth. As an expert facilitator and collaborator, Sam pushes the boundaries of traditional research and business practice to inspire client organizations of all sizes to become as obsessed with their customer as she is.

Check out the incredible speaker line-up to see who will be joining Samantha .

Download The Latest Agenda

Conference Day One: 12th February 2019

Wednesday, September 25th, 2019

2:40 PM Big Lives Brings Big Experiences to Retail

Big Lives’ mission is to cultivate emerging designers in new markets through highly curated retail experiences. Our core believe is that the future of retail is about crafting experiential moments that transmit designer narrative in a meaningful way, and inspire customers to be a part of a brand’s story. This focus on human connection and relationship translates into a powerful way to drive long-term sales and brand differentiation in a competitive retail environment.

In this Session…

Glimpse an innovative approach to customer experience and experiencebased retail
Understand the ROI potential on client experience / clienteling and learn about specific strategies to enhancing relationship-based skills in retail teams
Envision an embodiment of the perfect experiential retail moment for your brand/customer