12 - 13 February, 2019 | Parkroyal Hotel Darling Harbour, Sydney, NSW

Nicholas Criticos


Head of Store Design
David Jones


2:00 PM How David Jones is Reinventing the Department Store Concept

David Jones is undertaking a $200m refurbishment of its Sydney CBD Elizabeth St store which will transform its flagship into one of the world's most glamorous department stores. They are looking to create a world-class shopping destination by bringing the best brands and experiences together in one store across six key worlds and creating a truly unique shopper experience which is an Australian first.

In this Session…
  • Developing a more experience based customer journey
  • Utilising architectural aspects to reinforce consumer engagement
  • Creating new retail formats and focusing on future developments


Check out the incredible speaker line-up to see who will be joining Nicholas.

Download The Latest Agenda