12 - 13 February, 2019 | Parkroyal Hotel Darling Harbour, Sydney, NSW

Chris Fleming


Head of Stores, Transformation & Optimisation
Suncorp Group


4:00 PM Driving Suncorp’s Omnichannel Strategy for Retail for a Seamless Customer Journey

Suncorp’s stores have been on a transformation journey to bring the physical, digital and lifestyle together in a space which provides customers with the opportunity to learn and grow their financial wellbeing. The next stage of our journey is moving from an omni-channel strategy where the focus is functional split of services, to unified commerce where digital and physical are blended to provide customers with end to end solutions.

In this Session...
  • Leveraging a physical presence to establish your brand and products
  • Complimenting your online channel to give customers a unique and personal experience
  • Innovating retail by embracing an omnichannel approach to drive growth


Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda