Head of Stores, Transformation & Optimisation
Suncorp’s stores have been on a transformation journey to bring the physical, digital and lifestyle together in a space which provides customers with the opportunity to learn and grow their financial wellbeing. The next stage of our journey is moving from an omni-channel strategy where the focus is functional split of services, to unified commerce where digital and physical are blended to provide customers with end to end solutions.
In this Session...
- Leveraging a physical presence to establish your brand and products
- Complimenting your online channel to give customers a unique and personal experience
- Innovating retail by embracing an omnichannel approach to drive growth