12 - 13 February, 2019 | Parkroyal Hotel Darling Harbour, Sydney, NSW

Angus McDonald


General Manager Customer Solutions
Supercheap Auto


9:20 AM Super Cheap Auto’s Next Generation of Stores With the Ultimate Customer Experience Centre

This revolutionary store concept has all the attributes of a truly national flagship that stays true to the locality. It has been developed to meet changing customer expectations and prepare for the future of retail with expert help spaces, in-store workshops, a floor-to-ceiling video wall with localised content, a lounge area and, outside, a big 36sqm LED screen. They have also embraced the omnichannel approach by integrating digital in stores to create a truly slick, seamless and enriched experience.

In this Session…
  • Adapting store strategy to evolving nature and customer demands
  • Bringing an experiential aspect to connect and engage with customers
  • Leveraging both online and physical stores so that they compliment each other


Check out the incredible speaker line-up to see who will be joining Angus.

Download The Latest Agenda