AUSTRALIA’S FIRST AND ONLY EVENT FOCUSED ON INSTORE EXPERIENCE & RETAIL STRATEGY
Transforming the Instore Experience Through Customer Centricity, Design and Technology
With many retailers seeing investments in digital store experience pay off with increased sales, 87% of ‘future shoppers’ still prefer the instore experience.
The fear of no longer being able to beat competition on price has given rise to an emphasis on using stores to build engagement and channel the customer experience in order to drive loyalty and customer retention.
As a result, your role as an instore innovator is becoming more important than ever. With this rapid pace of change and many unknowns – turning a digital concept into a reality can be a huge challenge. To help you benchmark with those that are best in class, we bring you Future Stores, the only event dedicated for bricks and mortar innovators from Australia’s most progressive retailers.
Director,Store Planning -Asia, Middle East & Africa
H&M AU & NZ
Retail Industry Executive
General Manager Customer Solutions
Head of Creative and Store Experience
Why Attend Future Stores
Drive ROI and sales
by exploring leading strategies and case studies about optimizing your retail network and distribution strategy and boosting instore customer experience.
Learn how to organise
your people, processes and technology to foster a culture of innovation that keeps you ahead of the game and retail competition.
Evaluate leading edge
approaches for creating a customer-centric shopping experience, increasing consumer engagement and boosting sales.
on how the entrance of pute players to the high street is disrupting the future of the marketplace and what you can do to stay competitive.
the retail market at Australia’s first and only event focused on instore experience.
Benefit from over 12+ hours
of quality networking with Heads and Directors of Retail, Operations, Property, Retail Distribution, Channels Retail Design, Customer Experience, Stores, Omni Channel and E-Commerce.
Australians are making 90 million more visits to physical retail stores in the 2015/2016 financial year than they did in the year before that
86% of customers want experience stores
in 2015/2016, Australians spent $105bn on retail
Amazon is set to take a $12bn bite out of Australian retail revenue in the next decade